Sonico IO
Account and Data Deletion
Current version. Last updated: October 1, 2026
This page allows you to start the deletion of a Sonico IO account and its associated personal data, even if you can no longer sign in to the application.
From the application
If you can still sign in, open Profile, select Security, and choose Delete account. The application will require explicit confirmation and, where applicable, the configured second factor.
Without account access
Use the button on this page to submit a public request. Provide the username or account reference and a contact method. You will receive a tracking number.
Sonico may require reasonable identity verification before deletion to prevent another person from deleting your account without authorization.
What is deleted
When a request is approved, the account and personal information that are no longer needed for pending obligations are deleted or anonymized.
Deletion does not transfer funds, replace self-custody key backups, or remove the need to first resolve rentals, purchases, sales, disputes, settlements, or linked devices.
Data that may be retained
Receipts, accounting records, payments, disputes, security events, and evidence needed to prevent fraud, meet legal obligations, or defend claims may be retained for the applicable period.
Retained records are limited to those purposes and do not keep the account available for normal use.